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Hello, please make a contact form support request and write your dongle number in your message so we can try to find your account back.

Hello, TVPaint 11 doesn't have a folder system so the issue could be exclusive to v12 indeed. Could you try giving TVPaint full disk access via the Mac's system settings and check if the autosave works better this way? Regarding the Camera Layer, does it reappear out of nowhere or when you click the...

Hello, is your TVPaint in Wintab or Ink mode and is Subpixel enabled?
This can be checked in the General tab of the TVPaint Preferences panel.

Thank you Kelan, I will investigate this next week. Sorry for not noticing this earlier.

Hello Akira, did the issue appear overnight? Some setting change in your remote could be conflicting with TVPaint, which TVP shortcuts did you bind it to, please?

Hello Christopher, we tested this on MacOS and Windows and things seem to work as expected.
Does the issue still occur with a fresh config?

Confirmed on my end on Windows, the delete key still works.

EDIT: the bug has been fixed on our end, new builds will be generated soon.

Hello Senneman, which version of v11 do you use, please?

Hello all, this issue has been fixed for v12.0.4

Hello, could you try enabling the FX panel and then lowering your main TVPaint window? It might have slipped under. This can occur sometimes if a change of settings occurs one on of your screens of if you use multiple screens which have very different resolutions.

Hello David, your concerns about preloading have been noted on my end back in early March and I plan to discuss this with the team when some ongoing works are in a more advanced state.

Hello Andy, the latest version of the script is always contained in the zip file you download to get the TVPaint installer.
I am posting it here too to save you some time.

Hello Lukas, this is interesting. Which version of the Wacom driver did you reinstall?

Hello Lukas, do you have a TVPaint profile in your Wacom driver?
Did you try with Ink disabled in the driver and TVPaint (aka in Wintab mode, with Subpixel on if necessary)?

Yes exactly, thank you Peter.
Also, a fix for this issue was introduced in the newly released v11.7.5, similar to the one implemented in v12 earlier.