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Thank you for your help, I believe the issue is solved.

That’s quite a long weekend, me think :D considering we are now in March. Anyway, thanks for the answer but we can’t find the email with activation/deactivation link. I read somewhere on the site something like “if you lost your link, let us know and we’ll send you another one”... Who do we need to ...

Long story short: since September 2023, we are trying to remove the license from an old laptop computer that is failing. Need step by step directions, in English please, including the location of “license depot link”. Tech support request was made but received just a generic acknowledgment (Votre nu...